Business Wireless
Internet Plans

Unlimited Data 99.95% Uptime SLA Guaranteed Speeds
Service Quality

Rest assured that with Telair Business Wireless Internet, speeds are guaranteed – even in harsh weather!

Rapid Deployment

Need business grade internet in a hurry? Telair Business Wireless Internet can be connected in weeks, not months.

Guaranteed Uptime
Feel confident knowing that Telair Business Wireless Internet includes a 99.95% uptime commitment for your peace of mind.

High Availability

Can’t get a land-based connection, or just need a redundant wireless failover solution? Telair Business Wireless Internet is for you!

Check Availability

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1. Enter your details

Enter your details so we can check if super-fast internet is available at your business.

2. Get your results

During this step, we’ll look at all of your available options to get you the best internet connection possible.

Make your business soar

Telair Business Wireless Internet will propel you to new heights with high quality speeds and business grade uptime levels.

Guaranteed Speeds

That’s right, Telair Business Wireless Internet gives you guaranteed speeds ranging from 10Mbps to 500Mbps.

We won't rain on your parade

Telair Business Wireless Internet is true business grade, even in severe thunderstorms!

Service where other carriers can't go

Telair Business Wireless Internet is available in most Metro areas and in many major regional centres. It’s also useful as a backup service for extra redundancy in the event of flood, fire or a land-based internet service outage.

FAQs & IMPORTANT INFORMATION

Getting Started

Can I get this service?
Telair Business Wireless Internet is only available in limited areas. Your premises must be qualified by Telair before an order can proceed.

Please contact Telair and we will qualify your address and provide a quotation.

Will I be charged if I request a service qualification?

Nope! Our initial service qualification will be performed remotely, and won’t cost you anything.

Ok - the service is qualified, how do I sign up?
Once the service is qualified and you want to move ahead with your Business Wireless Internet connection, contact Telair and we will initiate the process. After your service application is accepted by Telair, our Service Delivery team will keep you informed throughout each stage of the process.

The Service

Are speeds guaranteed?
Business Wireless Internet plans are delivered using a Premium Grade of Service (GoS). Speeds using this Service Class are symmetrical and are considered guaranteed up to the network demarcation point, which is the Network Terminating Device. Speeds can be affected, within reason, by many factors such as, but not limited to; network utilisation, your equipment, software and internet traffic, Microwave/Fixed Wireless transmission overheads and Radio Frequency interference.
What is the Uptime Guarantee SLA?
Telair Business Wireless Internet comes with a 99.95% Uptime Commitment. This means that we assure the service will be up a percentage of the time. If we don’t meet this level for a particular month, we compensate you. Please note that planned network maintenance is not included in this commitment.
Will I need any special equipment?
We will provide the equipment required to connect the service to your premises. This will include an antenna and a Network Terminating Device to facilitate hand-off from the Fixed Wireless network via Ethernet port. You will need your own router with an available Ethernet WAN port to connect your own internal network to the equipment we provide.

Telair can provide compatible routers at competitive rates, contact us for a quote.

Required Customer Equipment

Included Network Terminating Unit
We will provide the equipment required to connect the Business Wireless Internet service to your premises. This will include an antenna and a Network Terminating Device to facilitate hand-off from the Fixed Wireless network via Ethernet port.

The Business Wireless Internet service also requires roof access to your premises for installation of the receiving antenna to a location in your office. If building management approval is required, installation may be delayed.

Router Options
You will need your own router with an available Ethernet WAN port to connect your own internal network to the equipment we provide. Telair can provide compatible routers at competitive rates, contact us for a quote. Recommended routers for use with Telair’s Business Wireless Internet services vary based on your required speeds, some examples are provided below.

Recommended Routers
Mikrotik RB2011
Sophos XG range

Other Information

I have a question that isn't listed here or need help
Please give us a call on 1300 996 890 or email sales@telair.com.au and we’ll be happy to answer any other questions.