Telstra Fibre Internet

Discover Telair’s Telstra Business Fibre Internet plans: unmatched enterprise-grade reliability, ultra-fast speeds, and affordability, all supported by our dedicated 100% Australian-based team for your organisation’s peace of mind.

 

LIMITED TIME OFFER EXTENDED: Get a 200M/200M service for the price of a 100M/100M service.

Service Quality

Telstra Fibre is highly scalable, up to 10 Gbps Symmetrical Speed guaranteed on our Premium product. The service is delivered as fibre to your preferred location inside your business address.

Included Data

A serious data link needs serious data inclusions, so we give you unlimited downloads and uploads. This ensures your business is always connected and operating at full speed.

Business Grade

Telstra Fibre is highly stable, provides excellent performance and low latency, all of which are all increasingly important in the age of video conferencing and internet based applications.

Carrier Agnostic

Can’t get Telstra Fibre? Telair interconnects with all major carriers in Australia. If infrastructure is available in your area, Telair can deliver the solution best suited to your requirements.

PRICING

Choose your minimum term and Class of Service below to view our super competitive Standard & Premium Telstra Business Fibre Internet (Route 1) plans with free install. Pricing is GST Exclusive.

Choose a term:

36 Month Plans

48 Month Plans

60 Month Plans

Choose a term:

36 Month Plans

48 Month Plans

60 Month Plans

Choose a Class of Service:

Standard

Premium

Choose a Class of Service:

Standard

Premium

100Mbps

$349+GST
PER MONTH
100Mbps Up/Down
1:20 Contention
FREE Standard Install
Static IP Address
Unlimited Data
99.95% Uptime Guarantee
Local Aussie Support

Minimum cost over 36 months: $12,564

200Mbps

for the price of 100Mbps

SPECIAL OFFER
$399+GST
PER MONTH
200Mbps Up/Down
1:20 Contention
FREE Standard Install
Static IP Address
Unlimited Data
99.95% Uptime Guarantee
Local Aussie Support

Minimum cost over 36 months: $14,364

500Mbps

$599+GST
PER MONTH
500Mbps Up/Down
1:20 Contention
FREE Standard Install
Static IP Address
Unlimited Data
99.95% Uptime Guarantee
Local Aussie Support

Minimum cost over 36 months: $21,564

1000Mbps

$879+GST
PER MONTH
1000Mbps Up/Down
1:20 Contention
FREE Standard Install
Static IP Address
Unlimited Data
99.95% Uptime Guarantee
Local Aussie Support

Minimum cost over 36 months: $31,644

Telstra Business Internet special offer terms...
Special Offer (“The Offer”) Terms

  • The Offer expires at 5pm AEST on the 31st of May 2024
  • The Offer is available on the Telstra Business Internet 200Mbps products only
  • The Offer is available on 36+ month terms
  • The Offer is available for both Standard and Premium CoS options
  • The Offer is only valid once the application for service is accepted and approved by Telair. Telair reserves the right to reject orders with Special Offer pricing in the event a building does not qualify
  • The Offer may be extended or discontinued at any time for any reason, at Telair’s sole discretion

Check Availability

l

1. Enter your details

Enter your details so we can check if Telstra Fibre Ethernet is available at your business.

2. Get your results

During this step, we’ll look at all of your available options to get you the best internet connection possible.

WHY CHOOSE TELSTRA BUSINESS INTERNET?

Telair’s Telstra Business Internet (TBI) provides a business-grade internet connection that’s delivered end-to-end over Telstra fibre infrastructure. Coverage is available nationally, with tens of thousands of multi-tenanted business sites already activated, and many more eligible for connection at no additional upfront costs. 

The major benefit of Telstra Business Internet is that it offers a range of terms and your choice of a Standard or Premium service. Each of these packages is extremely competitively priced, so Telstra Business Internet is scalable to suit businesses and budgets of every kind.

READ MORE about how Telair is bringing enterprise-grade fibre to businesses all across Australia.

Make your business soar

Telstra Fibre provided by Telair will propel your business to new heights. With super fast data speeds, guaranteed uptime and Australia’s best network, Telair offers Telstra Fibre plans that can transform the way you work.

Our Telstra business internet plans are suitable for companies of every size. Whether you run a small retail shop or a large corporate premises, Telair simplifies the process of connecting with your customers.

Talk to our team to find out whether Telstra Fibre is available in your area.

What is Telstra Fibre?

Telstra Fibre Internet is an enterprise-grade internet service that delivers blindingly fast speeds, affordable pricing and Australia’s leading network.

The Telstra Fibre plans offered by Telair include Guaranteed Speeds of up to 1Gbps on Premium packages with a 1:1 contention ratio, or a 20:1 contention ratio on Standard packages. This means you won’t be bogged down by overshared network traffic and your business will never miss an opportunity.

Benefits of Telstra Fibre Ethernet

  • Guaranteed Speeds (Premium)
  •  99.95% Uptime Guarantee
  •  No sharing bandwidth with other customers (Premium)
  • Superior to DSL, nbn™ & Wireless Ethernet
  • Speeds from 100Mbps to 1Gbps
  • Receive personalised account management while benefiting from Australia’s top-tier carrier network
  • Perfect for use with uPBX
Telstra Business Internet Plans for Every Team

Connectivity has never been more important, and top-tier plans have never been more affordable. Telstra Business Internet plans are changing the way our clients connect. With ultra-fast speeds and some of the most cost-effective pricing on the market, Telstra Fibre is the ideal solution for teams of every size.

Telair provides Telstra Business Fibre packages with bandwidth ranging from 100Mbps to 1000Mbps. That offers you the flexibility to choose an internet plan that supports your business and provides the bandwidth you need to operate web servers, uPBX phone systems, everyday workloads and more.

Regardless of the package you select, Telstra Fibre offers symmetrical upload and download speeds. This far outperforms most nbn™ connections, making our internet plans more effective for businesses that collaborate, chat and video call online. Plus, with Unlimited Data included as standard, Telair can ensure you’re always connected, so you’ll never miss an opportunity to talk to customers or make a sale.

Telstra Fibre with 99.95% Guaranteed Uptime

Telair is simplifying connectivity with Telstra Fibre internet plans that come with 99.95% Guaranteed Uptime. Our Guaranteed Uptime is an enterprise Service Level Agreement (SLA) that ensures your service is up a certain percentage of the time. If we don’t meet the minimum 99.95% requirement for a particular month, we’ll compensate you.

Guaranteed Uptime SLAs are one of the biggest benefits of Telstra business internet plans. There’s no point in having a fast connection if you can’t use it. Telair understands that, and we always strive to exceed the minimum requirements of our agreement. And, if you do encounter an issue, our 100% Australian-based support team will do everything we can to get you back online sooner.

Combined with the Guaranteed Speeds offered as part of our Premium packages, Telair provides access to high speed, high quality internet your business can rely on.

Backed by Telair’s 100% Australian-Based Support Team

The team at Telair has been hard at work for nearly two decades. We continuously strive to deliver stable, reliable products, and we are proud of the trust we have built in the Australian market.

One of the ways our team adds value is by offering 100% Australian-based support. We have a network of national locations in Brisbane, Sydney, Melbourne, Perth, Tasmania and South Australia. From these locations we deliver expert advice and reliable support that ensures your Telstra Fibre plan is always connected.

If something does go wrong, you are welcome to contact our experienced support team at any time. Each of our Telstra Fibre customers receives personalised account management from Telair. That means we can address issues as soon as they arise to improve uptime and help you connect with customers in crucial moments.

FAQs & IMPORTANT INFORMATION

Getting Started

Can I get this service?

Telair Business Fibre services are not available everywhere. Availability depends on a number of factors, including whether the necessary equipment is available at the relevant exchange, and if your premises is able to connect to the network.

Please contact Telair and we will qualify your address and provide a quotation.

Will I be charged if I request a service qualification?

Nope! Our initial service qualification will be performed remotely, and won’t cost you anything.

Ok - the service is qualified, how do I sign up?
Once the service is qualified and you want to move ahead with your Fibre connection, contact Telair and we will initiate the process. After your service application is accepted by Telair, our Service Delivery team will keep you informed throughout each stage of the process.

The Service

Are speeds guaranteed?
With Telstra Fibre (Premium) provided by Telair: Yes – speeds are guaranteed to the Network Termination Unit (NTU or NTD), which acts as the site’s demarcation and network delivery point. Telstra Fibre (Standard) is contended 20:1, meaning that even though these speeds aren’t guaranteed, they are extremely high quality.

Note: The actual speeds you will receive may slightly vary due to a number of factors. Some factors include fibre optic overheads, the network connecting the exchange, your equipment, software and internet traffic.

What is the Uptime Guarantee SLA?

Telstra Fibre services provided by Telair come with a 99.95% Uptime Commitment. This means that we assure the service will be up a percentage of the time. If we don’t meet this level for a particular month, we compensate you. Please note that planned network maintenance is not included in this commitment.

Will I need any special equipment?
You need a Network Terminating Device (NTD) to connect to Telair’s data network. In most cases this will be provided as part of the service fee or installation fee, if applicable.

You will also need a router to connect from the NTD to your local network. You may use your own router provided it is compatible with our service, however, this means that you will be responsible for the configuration and management of the router. Telair can also supply an approved router, which we can configure for you.

Required Customer Equipment

Included Network Terminating Unit
When a Telstra Fibre service is delivered, a Network Terminating Unit (or NTU) is installed at the customer site. The NTU will act as the Fibre Internet gateway and should be installed in a secure location, such as the rack in your communications room.

We will configure the NTD to work with your service and all you need to do is connect your existing network into the NTU via a router or Layer 2/Layer 3 network switch.

Router Options
You will need to use a separate router to ensure the service is used with maximum efficiency. Recommended routers for use with Telair’s Fibre services vary based on your required speeds. Please contact us for pricing.

Recommended Routers

Up to 100Mbps:
Mikrotik 2011/4011, Sophos XG Series

Between 100Mbps and 1000Mbps:
Mikrotik 4011, Sophos XG Series

Other Information

I have a question that isn't listed here or need help
Please give us a call on 1300 996 890 or email sales@telair.com.au and we’ll be happy to answer any other questions.