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Easy to Manage
Telair Hosted PBX is super simple to manage. Access all of your system settings through an easy to use portal and make changes as you please.
Plug & Play
Don’t get stuck having to configure a handset. Telair Hosted PBX is Plug & Play – this means handsets will auto-provision from the Telair Cloud.
nbn™ Ready
Take comfort with knowing Telair Hosted PBX will work seamlessly when making the switch from traditional DSL to a brand new, super fast nbn™ service.
A Complete Picture
Telair Hosted PBX includes a range of graphical reports which put the competition to shame. See real time analytics to help you manage your business.


Choose between PAYG or unlimited calling plans, and optionally add UCme to use a softphone on your PC, Mac or mobile.

An example of our Hosted PBX plans on a 36 month term is shown below.

Complete the form above to get an instant quote including current promotional discounts/offers!

Basic Unlimited

uPBX Licence

Unlimited Calls to standard Local, National, Mobile and 13/1300 numbers in Australia + Top 10 International Landlines
UCme by Telair
UCme Softphone (+$10/month)
Minimum 2 users required.
Minimum cost over 36 months: $3,455.

Premium Unlimited

uPBX + UCme Licence

Unlimited Calls to standard Local, National, Mobile and 13/1300 numbers in Australia + Top 10 International Landlines
UCme by Telair
UCme Softphone Included (2 devices)
Minimum 2 users required.
Minimum cost over 36 months: $3,815.

Premium Unlimited

UC + Handset Bundle  

Unlimited Calls to standard Local, National, Mobile and 13/1300 numbers in Australia + Top 10 International Landlines
UCme & Yealink T53W Included! - Telair
UCme Softphone (2 devices)
+ Yealink T53 Rental Included
Minimum 2 users required.
Minimum cost over 36 months: $4,463.

System Management and Setup charges apply. Refer to the Critical Information Summary for more information.

UCme Softphone

Ditch your desk phones and take the office with you, using UCme – Telair’s Unified Communications solution.

Virtual Fax

Ditch the Fax machine with Telair Virtual Fax. Find out more below.

BYO handset, or rent one from us! Telair also offers a selection of Plantronics headsets to help boost your productivity.
Telair - Yealink Premier Partner & Authorised Online Reseller
Telair - Cisco Select Certified Partner
Telair - Plantronics Connect Authorised Partner

The future of voice is here

Telair Hosted PBX brings the future of Hosted PBX technology to your business, today.

We include the following with each user licence:

  • Reduced Handset Rental Options
  • Unlimited Concurrent Calls
  • Dynamic Incoming Call Routing
  • Auto-provisioned Handsets
  • Holiday Pre-Programming
  • Call Recordings
  • Emergency Failover Routing
  • Day/Night Conditions
  • Real-time Analytics
  • And much, much more!

Hosted PBX Loves Yealink, Cisco and Polycom

Telair Hosted PBX is built to work seamlessly with Yealink, Cisco & Polycom handsets. Whilst you can bring your own handset, we’d love for you to experience Telair Hosted PBX in all its glory. This is why we provide the option to rent one of these great handsets at a reduced rate, because you shouldn’t be left in the cold with a less fortunate handset.

Call Recordings

Telair Hosted PBX includes the ability to automatically record all incoming and outgoing calls. We include this feature at no extra charge, because we think you should get to experience a fully featured Hosted PBX without paying more.

Easy to manage

Telair Hosted PBX is super simple to manage. Access all of your system settings through an easy to use portal and make changes as you please. This includes call diversions, adding or modifying handsets, and even changing your Hosted PBX’s Holiday and Day/Night conditions. Still need a hand? We’re more than happy to help!

Powerful Reports

Stay on top with powerful reports at your fingertips.


Abandoned Calls


Average Call Length


Average Ring Time


Biggest Talker

Calls Per Extension

Total Call Count

Find out more about uPBX reports here.

Real-Time Dashboards

Drive your business with real-time dashboards.

Live Dashboards

Live dashboard widgets show critical information about your Hosted PBX in real-time. This allows everyone in the office to monitor call queues and show call stats, ensuring up to the second accountability.

uPBX Dashboard Widgets
Telair uPBX Dashboard - Stats & Call Queues

Important Call Stats & Call Queues

Our Live Call Queue Widget allows you to easily see how busy your team is and allocate resources elsewhere if you get an influx of calls, while also allowing you to keep tabs on your Call Stats with ease in real-time.
Find out more about the uPBX Dashboard here.

What sets Telair apart?






Things you should know...
General Terms

1. uPBX (the Service) is an Internet telephony service delivered over a broadband Internet connection (not included), such as ADSL 2+, nbn™ or Copper/Fibre/Wireless Ethernet, charged at your applicable Internet plan rates. An Internet connection with a minimum of 100/100Kbps of available bandwidth per simultaneous call, with no packet loss, and a ping of less than 150 ms is required for the Service to work. The Service may not be supported by us should the underlying Internet connection not meet these minimum requirements. Data transmission demands on your network may cause the bandwidth available for voice transmission to be limited if voice and data share the same connection. The quality of the Service is subject to network and Internet congestion.

2. We recommend that the Service be accessed with included handsets supplied by us, using a broadband ADSL 2+, nbn™ or Ethernet service supplied by us to our specifications. As the Service is designed to work with devices supplied by us to our specifications, we do not offer any guarantee or assurance that devices not supplied by us will be compatible and function with the Service.

3. 1 x Direct Indial (DID) number and 1 x concurrent line included per uPBX licence.

4. Customers wishing to retain their existing phone number can now port to us free of charge.

5. Standard Call types, such as calls to international numbers not included in an Unlimited Plan, plus premium numbers and directory assistance, are charged in addition to the Monthly Access Fee. Timed calls are billed in 1 second increments.

6. Your fax machine, EFTPOS, back to base alarm and other non-standard services may work over Telair’s IP Voice network, however we cannot guarantee that these services will function faultlessly. Please contact your manufacturer/provider to check compatibility with SIP Voice.

7. Early Termination Fee: if you choose to cancel your service or it is disconnected for any reason within the minimum contract term, you will be charged an Early Termination Fee (ETF) comprised of your Minimum Monthly Charge as per your agreement with us, multiplied by the months remaining in your contract, in addition to any required hardware repayments or handset non-return fees. Each ETF is based on the standard full rate of the minimum monthly charges, promotional discounts received are not factored into this calculation.

8. Handsets are rented to you by us and remain the property of Telair. Rented handsets must be returned within 30 days of service cancellation, or a handset non-return fee will apply. Check the Critical Information Summary for relevant handset non-return fee. After a rental term is complete, rented handsets can be bought out for $50 each, after which then become your property. While we will endeavour to provide a brand new handset to each user, Telair may use refurbished or used handsets where we deem necessary.

9. Contract terms of 12, 24, 36, 48 and 60 months available. Minimum total commitment calculated as: (Monthly Licence Fee x Users + System Management) x Term + Setup Fee. Minimum Total Cost for each plan can be found on the relevant Critical Information Summary. Promotional discounts are not factored into this calculation.

10. You are responsible for handset installation, including any associated cabling and configuration of your network and associated hardware devices on the network, required in order for the Service to work. Optional Professional Install fees are as follows: $295 per site (includes 3 user extensions) + $39 per additional extension (phone or softphone, cabling additional). Install may not be available in regional or remote locations and is limited to the handsets/softphones only. Surcharge may apply for regional or remote sites.

11. Minimum of 2 user licences required.

12. Fair Use Policy applies. High volume telemarketing is prohibited with the Service.

13. Priority Assistance is not available on the Service. The Service may not be appropriate if you or another user have a disability, serious illness or other life threatening condition which requires an uninterrupted phone line with access to 000 emergency services.

14. Information and pricing was correct at time of printing. All prices include GST. nbn™, nbn™ co and other nbn™ logos and brands are trade marks of nbn co limited and used under licence. uPBX is a trade mark of Telair Pty Ltd ABN 92 119 713 745.

15. Top Ten International Countries: China, France, Germany, Hong Kong, India, NZ, Canada, Singapore, UK, USA.

Promotion Terms

Promotional offers may be withdrawn at any time and for any reason Telair deems appropriate (this will not affect pending orders already accepted and submitted by Telair). Existing user licence pricing will remain at the promotional rates for the selected minimum contract term.