Careers

We’re looking for an enthusiastic and organised Marketing Coordinator to join our team and play a key role in supporting Telair’s continued growth. This role is one role, with the successful applicant based in either our Brisbane or Melbourne office.

Candidates must have a minimum of 2+ years of marketing experience, hold a Bachelor’s degree, and possess valid Australian work rights.

Working closely with the Chief Marketing Officer, you’ll help coordinate and deliver marketing, communications and product initiatives across our residential, business and wholesale divisions.

This is not a pure social media role. It’s an opportunity to gain hands-on experience across digital marketing, product marketing, customer communications, campaign delivery, sales enablement and brand development within a growing technology business.

Ideally a minimum of 2+ years of digital marketing experience is essential for this position.

As Telair enters this pivotal stage of growth and evolution, you’ll have the opportunity to contribute to meaningful projects that directly support customer acquisition, retention, product adoption and brand awareness.

Role Overview

• Coordinating marketing campaigns across digital, email, website and social media channels

• Creating and managing content including blogs, customer stories, case studies and social media content

• Assisting with product launches, promotions and go-to-market activities

• Supporting customer communications and email marketing campaigns

• Developing sales collateral, presentations and customer-facing resources

• Assisting with website updates, SEO initiatives and digital marketing activities

• Supporting webinars, events and partner marketing initiatives

• Managing marketing calendars, workflows and project coordination

• Assisting with campaign reporting and performance analysis

• Working closely with sales, product, customer experience and leadership teams

About You

We’re looking for someone who is motivated, organised and eager to grow their career within a fast-paced and evolving business.

You’ll ideally have:

• 2–3 years’ experience in a marketing role with a digital marketing focus

• Excellent written and verbal communication skills

• Strong organisational skills and attention to detail

• The ability to manage multiple projects and deadlines

• A proactive attitude and willingness to take ownership

• Solutions focused approach

• Experience creating content across multiple channels

• Confidence working with stakeholders across different teams

Our ideal candidate is a marketing all rounder with

• Telecommunications, technology, managed services or SaaS experience a bonus

• WordPress CMS experience

• HubSpot or CRM platform experience

• Email marketing experience (from customer communications to lead funnels)

• SEO knowledge

• Performance marketing experience across key channels

• Canva or Adobe Creative Suite experience

• Social media management platform experience
• At least 2-3 of the listed technical marketing skills are required, with additional skills considered advantageous

Why Join Telair?

• Join a respected Australian business celebrating 20 years of success

• Be part of an exciting period of growth, transformation and brand evolution

• Gain exposure across marketing, product marketing and customer communications

• Work directly with senior leadership and contribute to strategic initiatives

• Develop your career within a growing technology and telecommunications business

• Enjoy a collaborative, supportive and down-to-earth team culture

• Genuine opportunities for professional growth and advancement

Ready to Apply?

If you’re looking for a role that offers variety, responsibility and the opportunity to grow your marketing career within a business that’s building for the future, we’d love to hear from you.

Apply now with your resume and a short cover letter outlining why you’re interested in joining Telair.

Immediate start available.

Melbourne applicants – apply here via Seek

Brisbane applicants – apply here via Seek

About Telair

Telair is an Australian-owned telecommunications provider delivering connectivity, voice, and managed network services to business customers across the country. We operate our own wholly-owned network with direct connectivity to all major carriers, giving us the flexibility to design solutions that genuinely fit our customers, not just the products our suppliers happen to sell.

We are growing, and we are deliberate about how we grow. Our values, which are Integrity Drives Us, Reliable by Design, We Lead with Care, People Power Us, Progress with Purpose, and Partners, Not Providers, describe how we actually operate, not how we’d like to look on a careers page. If you join us, you will see them in the work.

The Opportunity

We are scaling our sales team and need someone dedicated to making every Business Development Manager (BDM) consistently capable across our full product portfolio. This is a newly created role, reporting to the Sales Manager, and it exists because we have decided that sustained sales performance comes from systematic enablement, not from heroics on individual deals.

You will design and run the training, certification, solutions support, and sales-facing documentation that gets our BDMs from new hire to confident closer faster, and keeps the whole team sharp as products and pricing evolve. You’ll work closely with our Product Operations team to make sure what reps are trained on matches the current state of our products, and with our Customer Experience function to make sure what BDMs commit to at the point of sale is what we actually deliver afterwards.

What You’ll Do

• Design and deliver onboarding programs that get new BDMs to productivity faster.

• Build and run a structured certification framework covering our product portfolio, pricing models, and quoting processes.

• Act as a first-line solutions resource for BDMs working on complex or non-standard deals.

• Create and maintain sales playbooks, battle cards, objection-handling guides, and quick-reference materials.

• Drive consistent adoption of Salesforce and our quoting tools across the sales team.

• Partner with Product Operations, Sales Order Processing, and Customer Experience to close the loop between what we promise customers and what we deliver.

About You

Experience in the telecommunications industry is essential. The depth of product knowledge required to train BDMs well means we need someone who already understands telco, including carriers, products, and the broader landscape, from day one.

Beyond that, we are looking for:

• 3+ years in sales enablement, sales training, sales operations, or a BDM/AE role with strong enablement instincts.

• Demonstrated experience designing and delivering training programs for sales teams.

• Strong working knowledge of Salesforce; familiarity with CPQ or other quoting tools.

• Excellent written and verbal communication. You can translate complex product and pricing logic into clear, usable content.

• Highly organised; comfortable running multiple training and certification streams in parallel.

Background in technical sales, solutions consulting, or product training would be a bonus, as would experience supporting a rapidly scaling sales team in a B2B environment with a complex, configurable product portfolio.

What We Offer

• A genuinely interesting product portfolio in an industry that is being reshaped by infrastructure rollouts, AI, and shifting carrier dynamics.

• A growing sales team where this role has clear leverage and visible impact.

• A leadership team that backs its people with trust, tools, and respect.

• Competitive remuneration and a Brisbane-based office where the team actually works together.

How to Apply

Apply here through SEEK with your CV and a short cover note telling us about a sales training or enablement initiative you’ve owned and what changed as a result. We’re more interested in what you’ve actually built and the difference it made than in polished generic statements.

Telair is an equal opportunity employer. We welcome applications from candidates of all backgrounds.

Telephone Account Manager – Brisbane

Telco and IT

We are looking for an Account Manager to engage, coinsult with and support a portfolio of SMB Customers on their ICT requirements. Our TAM will build real relationships over the phone (not just “touch base”), and will grow accounts

We’re looking for a Telephone Account Manager who knows telco, thrives on pace, and kicking goals.

What you’ll actually be doing

• Managing a portfolio of existing SMB customers

• Driving revenue growth

• Identifying, scoping and managing opportunities for IT Managed Services

• Owning your number and your pipeline

• Turning “we’re happy” into “we’re buying more”

You’ll fit if you:

• Have telco experience (non-negotiable)

• Come from a high-cadence internal sales environment

• Have Account Management experience

• Understand or have exposure to IT hardware / cloud / managed services (a big plus)

• Know how to upsell without sounding like a script

You won’t fit if you:

• Prefer “relationship management” with zero commercial pressure

• Need micromanagement to get moving

• Struggle with technical solution discussions

• Think 10 calls is a big day

About us:

Telairis an Australian-owned telecommunications and technology provider, delivering end-to-end connectivity, communications, and managed IT solutions to businesses nationwide. Established in 2006, Telair has grown into a trusted provider supporting thousands of organisations across a wide range of industries.

We operate across the full spectrum of business communications, including internet and data services, cloud phone systems, mobile, and managed IT support.

As a carrier-agnostic provider, Telair designs tailored, best-fit solutions for each customer—combining leading technologies with deep technical expertise to solve complex business challenges.

Our national network and experienced team enable us to deliver reliable, high-performance connectivity backed by responsive, local support. From high-capacity fibre and private networks through to fully managed IT environments, we help businesses stay connected, secure, and productive.

At Telair, we are committed to delivering what we promise. We take a customer-first approach and pride ourselves on building long-term partnerships by providing practical, scalable solutions that grow with our clients’ needs

The environment: Fast. Direct. Accountable.

If you’re ready to join a dynamic and innovative company, where you can make a real impact, apply now via Seek to join the Telair team. We can’t wait to see what you bring to the table!

At Telair Pty Ltd, diversity is celebrated, and all applicants will be considered on merit.

Looking for a thrilling opportunity to join our dynamic and fast-growing Technical Support team in Perth?

Keen to make a genuine difference in people’s work lives and step into the IT world with the latest cutting-edge security, voice, and network solutions?

Then Telair is for you!

Join a leading telecommunications company where innovation meets exceptional customer service. Telair Pty Ltd, based in West Perth, offers a wide range of products and services, including voice and data services, cloud solutions, and managed services, all designed to meet the evolving needs of our clients. Our values are Pioneer, Promise, People, Partners, and Pride, and our mission is simple: “Committed to delivering what we promise.”

What is the job?

We are seeking an enthusiastic L1 Technical Support superstar to be the friendly face of our business and provide first-rate technical assistance to our diverse range of customers, both residential and commercial.

As a valued member of our team, you’ll have the chance to expand your knowledge of Business Grade Fibre services across multiple Carrier networks, as well as get hands-on experience with cutting-edge Cloud-based communication platforms and NBN Internet technologies nationwide.

Key responsibilities:

• Resolve issues with Residential and Business-grade services through effective troubleshooting.

• Keep customers updated on the status of their query/fault by providing proactive communication.

• Work with upstream and third-party suppliers to manage fault resolution in a timely manner.

• Manage customer expectations according to defined processes.

• Actively handle ticket queues and inbound phone calls.

• Identify short and long-term strategies to help mitigate the impacts on customers’ business or home network by taking a holistic approach to their situation.

Skills & Experience

• Knowledge of fundamental networking principles

• Experience working in IT or Telecommunications helpdesk environments

• Excellent oral and written communication abilities

• A pleasant and supportive phone demeanor 

• A desire to aid clients in resolving their concerns

• Self-driven and capable of working independently

• Attentive to details and prioritise accuracy over speed

• Capable of fulfilling customer service level agreements (SLAs) while prioritising a favorable customer experience

• Enjoys working collaboratively in a team to accomplish shared objectives

• Committed to maintaining high levels of professionalism and ethical standards in a diverse workplace

What does Telair offer?

• A fun and supportive work environment

• A tailored induction program to ensure you have the best introduction to Telair

• Ongoing and regular training to ensure you are kept up to date with the latest industry changes

• Celebrating you with awards and recognition

• A diverse company culture that gives more than just a job

• A great coffee machine (Free coffee!)

• Discounts on your friends and family NBN services

• Great remuneration $$$ with opportunities for over-time and/or TOIL, whatever your preference

Why Join Telair?

At Telair Pty Ltd, we don’t just connect homes and businesses – we connect people. As one of Australia’s leading telecommunications providers, we’re passionate about delivering reliable, innovative, and customer-first solutions nationwide. 

We’re proud of our supportive, down-to-earth culture where teamwork, growth, and making a difference truly matter. Our people are what make Telair great.

This role is ideal for someone who enjoys being organised, likes seeing tasks through from start to finish, and wants to build real operational experience — not just tick boxes. You’ll be trusted with responsibility, supported by clear processes, and exposed to how a growing technology business operates behind the scenes.

If you’re looking for a stable role with variety, accountability, and room to build your skills over time, you’ll feel right at home at Telair.

Want to know more?

If you’re ready to join a dynamic and innovative company, where you can make a real impact, apply now via Seek to join the Telair team. We can’t wait to see what you bring to the table!

At Telair Pty Ltd, diversity is celebrated, and all applicants will be considered on merit.