Information About Scam Calls
Always be wary about scam calls that come from people you don’t know. If you think you’ve been scammed, tell your bank and Telair immediately. Report scams to Scamwatch.
What are phone scams?
Phone scams can be difficult to spot. Here are a few examples of what phone scammers do:
- Pretend to be from an organisation you trust (e.g Microsoft, Australian Tax Office, or the Australian Federal Police)
- Ask for your details in a call or text
- Call or text again and again to the point of harassment
- Tell you that you’ve won a prize
- Lie about needing specific details of a Printer IP or other device on your network
- Lie about reaching out to help resolve a computer problem
- Create urgency by saying something bad will happen if you don’t click a link or call a number to check something
- Inform you that your service will be disconnected if you don’t make payment
How to protect yourself from phone scams
The ACMA says to remember the rule: “If in doubt, don’t. Don’t answer, don’t click on links, don’t give personal details and don’t give money.”
Visit the ACMA’s website for detailed information on protecting yourself from scam calls: https://www.acma.gov.au/phone-scams.