TPG FAST FIBRE
Experience unparalleled connectivity with Telair’s TPG FAST Fibre services. Our Fibre250, Fibre500, Fibre1000, and Fibre2000 plans deliver guaranteed speeds and unlimited data, ensuring your business operates seamlessly. With a commitment to excellence and innovation, we provide flexible, reliable, and affordable solutions tailored to your needs. Join us in connecting the world through cutting-edge technology and exceptional service.
You can’t go wrong with up to 2,000Mbps of guaranteed speeds, backed by a 99.95% availability SLA.
TPG Fibre is available at over 1,000 exchanges nationwide. Contact us to qualify your address today!
PRICING
TPG FAST Fibre1000 Special Offer Terms & Conditions
Special Offer (“The Offer”) Terms & Conditions
Offer Period:
The Offer is valid until 11:59pm AEST on 30th June 2025.
Eligibility:
- The Offer applies to TPG FAST Fibre1000 services on new contracts only.
- It is not available for contract renewals, relocations, or re-contracting of existing services.
- Customers must connect to an on-net TPG building already linked to the TPG network and not requiring additional fibre installation work.
- Orders must be placed for the eligible speed tier (1000Mbps) and contract term (36 or 48 months).
Offer Details:
- Customers will receive 3 months free on eligible TPG FAST Fibre1000 services when signed on a 36- or 48-month term.
- Bandwidth: 1000Mbps / 1000Mbps.
- Current Monthly Recurring Charge (MRC): $699 (excludes GST).
- The promotional offer applies only to standard pricing and excludes optional features or additional services.
Please Note:
- Prices assume orders are for a single product feature (e.g., IP-Line). Additional charges apply for optional Customer Premises Equipment (CPE) or extra product features such as E-Line, IP-VPN, or SIP Voice.
- The Offer is not valid for addresses requiring additional network builds or new connections that fall outside of on-net buildings. These services will be charged at standard rates.
- Any changes to the contract term during the promotional period may result in forfeiture of the 3-month free promotion.
- Offer availability is subject to service qualification. Telair reserves the right to modify or withdraw the Offer if the site does not qualify for service.
- Telair reserves the right to extend, modify, or withdraw the Offer at any time at its sole discretion.
Other Connectivity Options
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The future of fibre is here
TPG FAST Fibre supports up to four services of the following configurations within the chosen speed tier’s umbrella.
For example, in the case of Fibre1000: Choose one of these, or use the entire 1000Mbps for a single service (like Unlimited internet for your office).
Even if you initially choose a single 1000Mbps Unlimited internet service, you can change that at any time in the future and split the difference between up to four services (POA).
Private Networking
IP VPN / e-LAN
Unlimited Internet
Virtual Data Centre
FAQs & IMPORTANT INFORMATION
Getting Started
Can I get this service?
Please contact Telair and we will qualify your address and provide a quotation.
Will I be charged if I request a service qualification?
Ok - the service is qualified, how do I sign up?
The Service
Are speeds guaranteed?
Note: The actual speeds you will receive may slightly vary due to a number of factors. Some factors include fibre optic overheads, the network connecting the exchange, your equipment, software and internet traffic etc.
What is the Uptime Guarantee SLA?
Relocation & Withdrawal Fees
Order withdrawal fees apply per the terms and conditions of your service, up to the full monthly fees multiplied by the months remaining. See your application form, Critical Information Summary and Telair’s SFOA for more information.
Relocation Fees
Relocation fees relate to how we handle Early Termination Fees (ETFs) on a service cancelled as a result of a relocation:
- Relocations within the same building are POA.
- Relocations to a new building on the same access network (i.e TPG MetroE or PIPE MetroEthernet) are POA.
- Relocations to a new building on a different access network are not supported, full ETF applies.
Required Customer Equipment
Will I need any special equipment?
You will also need a router to connect from the NTD to your local network. You may use your own router provided it is compatible with our service, however, this means that you will be responsible for the configuration and management of the router. Telair can also supply an approved router, which we can configure for you.
Included Network Terminating Unit
Router Options
Other Information
Important things to note
- The Service is intended solely for use as a connection between the Customer Site and our network. Customers must not use the TPG FAST Fibre Service for connecting points of presence or network access points or for interconnecting with other carriers/carriage service providers. If Telair believes that this is breached, we may suspend or terminate upon first giving 5 Business Days prior notice.
- Target Service Delivery timeframe: 30 Business days
- The service is available for single end-customer use only. It may not be used for the aggregation of multiple end-customers.
- TPG FAST Fibre is not available in Data Centres.
- Product limitations: e-Line only available as an Intrastate b-end. IP-Line only available with Unlimited data plan.
- A Fibre250 or Fibre400 service cannot be upgraded to a Fibre1000 or Fibre2000 service and vice versa as they are considered separate products. A full Early Termination Fee would apply should this type of service change be required.
