Telstra Business Fibre Internet

Service Quality

Telstra Fibre offers guaranteed scalability, delivering up to 10 Gbps symmetrical speeds on our Premium product, directly to your business address.

Included Data

A serious data link deserves unlimited downloads and uploads, ensuring your business stays consistently and reliably connected at full operational speed.

Business Grade

Telstra Fibre includes a 99.90% uptime guarantee, excellent performance, and low latency – crucial for video conferencing and internet-based applications.

Carrier Agnostic

Can’t get Telstra Fibre? Telair partners with all major Australian carriers to deliver the best and most reliable solution tailored to your business needs.

PRICING

Choose your minimum term and Class of Service below to view our super competitive Standard & Premium Telstra Business Fibre Internet (Route 1) plans with free install.

Choose a term:

36 Months

48 Months

60 Months

Choose a term:

36 Months

48 Months

60 Months

Choose a Class of Service:

Standard

Premium

Choose a Class of Service:

Standard

Premium

200Mbps/200Mbps

$409/month (ex. GST)

200Mbps Symmetrical Speeds
Standard Class of Service
FREE Standard Installation
Static IP Address
Unlimited Data
99.90% Uptime Guarantee
Local Aussie Support
Minimum cost over 36 months: $14,724

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500Mbps/500Mbps

Best Value

$439/month (ex. GST)

500Mbps Symmetrical Speeds
Standard Class of Service
FREE Standard Installation
Static IP Address
Unlimited Data
99.90% Uptime Guarantee
Local Aussie Support
Minimum cost over 36 months: $15,804

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1000Mbps/1000Mbps

$659/month (ex. GST)

1000Mbps Symmetrical Speeds
Standard Class of Service
FREE Standard Installation
Static IP Address
Unlimited Data
99.90% Uptime Guarantee
Local Aussie Support
Minimum cost over 36 months: $23,724

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2000Mbps/2000Mbps

$809/month (ex. GST)

2000Mbps Symmetrical Speeds
Standard Class of Service
FREE Standard Installation
Static IP Address
Unlimited Data
99.90% Uptime Guarantee
Local Aussie Support
Minimum cost over 36 months: $29,124

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5000Mbps/5000Mbps

NEW SPEED!

$1,099/month (ex. GST)

5000Mbps Symmetrical Speeds
Standard Class of Service
FREE Standard Installation
Static IP Address
Unlimited Data
99.90% Uptime Guarantee
Local Aussie Support
Minimum cost over 36 months: $39,564

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10,000Mbps/10,000Mbps

NEW SPEED!

$1,469/month (ex. GST)

10,000Mbps Symmetrical Speeds
Standard Class of Service
FREE Standard Installation
Static IP Address
Unlimited Data
99.90% Uptime Guarantee
Local Aussie Support
Minimum cost over 36 months: $52,884

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Critical Information Summaries: Telstra EA Fibre Standard | Telstra EA Fibre Premium

Telair: Your Trusted Business Connectivity Partner

Check Availability

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1. Enter your details

Enter your details so we can check if Telstra Fibre Ethernet is available at your business.

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2. Get your results

During this step, we’ll look at all of your available options to get you the best internet connection possible.

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WHY CHOOSE TELSTRA BUSINESS FIBRE?

Telair’s Telstra Ethernet Access Fibre provides a business-grade internet connection that’s delivered over Telstra fibre infrastructure. Coverage is available nationally, with tens of thousands of multi-tenanted business sites already activated, and many more eligible for connection at no additional upfront costs.

The major benefit of Telstra Ethernet Access Fibre is that it offers a range of terms and your choice of a Standard or Premium service. Each of these packages is extremely competitively priced, so Telstra Ethernet Access Fibre is scalable to suit businesses and budgets of every kind.

Watch to see how Telair is bringing enterprise-grade fibre to businesses all across Australia. Or READ MORE here.

Make your business soar

Telstra Fibre, delivered by Telair, empowers your business with access to Australia’s best network, offering unmatched performance, ultra-fast speeds, and guaranteed reliability. Recognised as one of Telstra’s largest sellers of Telstra Wholesale Business Internet, we leverage our expertise to deliver premium connectivity solutions tailored to your business needs. Whether you’re hosting critical applications, driving cloud services, or connecting multiple locations, Telair’s Telstra Fibre ensures your business stays seamless and productive. Backed by Telair’s unwavering commitment to delivering what we promise, our solutions are designed to help your business thrive in a connected world.

What is Telstra Fibre?

Telstra Ethernet Access Fibre, powered by Telair, is an enterprise-grade solution offering unrivalled performance on Australia’s best network. Delivering ultra-fast speeds, competitive pricing, and guaranteed reliability, it is the perfect choice for businesses that demand excellence.

Telair’s Telstra Fibre plans include Guaranteed Speeds of up to 10 Gbps on Premium packages with a 1:1 contention ratio, ensuring dedicated performance. Standard packages use dynamic bandwidth utilisation up to the listed PIR (Peak Information Rate), with actual speeds varying depending on available capacity in Telstra’s network; this is best suited for businesses with lighter demands. With Telstra Fibre, you’ll experience seamless connectivity that keeps your operations running smoothly without interruption, empowering your business to thrive.

Benefits of Telstra Fibre

Guaranteed Speeds (Premium): Reliable and consistent performance tailored for business-critical operations.
99.90% Uptime Guarantee: Enjoy peace of mind with robust, always-on connectivity.
Dedicated Bandwidth (Premium): No sharing bandwidth with other customers for ultimate reliability.
Scalable Speed Options: Plans range from 200Mbps to 10Gbps.
Customised Solutions: Personalised account management to meet your unique business needs.
Seamless Backup Options: Expand with Mobile Backup solutions for added redundancy.
Optimised for uPBX: Easily integrates with Telair’s hosted phone systems for streamlined communications.

Telstra Business Internet Plans for Every Team

Connectivity has never been more important, and top-tier plans have never been more affordable. Telstra Business Fibre Internet plans are changing the way our clients connect. With ultra-fast speeds and some of the most cost-effective pricing on the market, Telstra Fibre is the ideal solution for teams of every size.

Telair provides Telstra Business Fibre packages with bandwidth ranging from 200Mbps to 10,000Mbps. That offers you the flexibility to choose an internet plan that supports your business and provides the bandwidth you need to operate web servers, uPBX phone systems, everyday workloads and more.

Regardless of the package you select, Telstra Fibre offers symmetrical upload and download speeds. This far outperforms most nbn connections, making our internet plans more effective for businesses that collaborate, chat and video call online. Plus, with Unlimited Data included as standard, Telair can ensure you’re always connected, so you’ll never miss an opportunity to talk to customers or make a sale.

Telstra Fibre with 99.90% Guaranteed Uptime

Telair is simplifying connectivity with Telstra Fibre internet plans that come with 99.90% Guaranteed Uptime, or 99.95% with the optional Mobile Backup add-on. Our Guaranteed Uptime is an enterprise Service Level Agreement (SLA) that ensures your service is up a certain percentage of the time. If we don’t meet the minimum 99.90% requirement for a particular month, we’ll compensate you.

Guaranteed Uptime SLAs are one of the biggest benefits of Telstra business Fibre plans. There’s no point in having a fast connection if you can’t use it. Telair understands that, and we always strive to exceed the minimum requirements of our agreement. And, if you do encounter an issue, our 100% Australian-based support team will do everything we can to get you back online sooner.

Combined with the Guaranteed Speeds offered as part of our Premium packages, Telair provides access to high speed, high quality internet your business can rely on.

Backed by Telair’s 100% Australian-Based Support Team

The team at Telair has been hard at work for more than two decades. We continuously strive to deliver stable, reliable products, and we are proud of the trust we have built in the Australian market.

One of the ways our team adds value is by offering 100% Australian-based support. We have a national presence, with offices in Brisbane, Melbourne, and Perth. From these locations we deliver expert advice and reliable support that ensures your Telstra Fibre plan is always connected.

If something does go wrong, you are welcome to contact our experienced support team at any time. Each of our Telstra Fibre customers receives personalised account management from Telair. That means we can address issues as soon as they arise to improve uptime and help you connect with customers in crucial moments.

FAQs & IMPORTANT INFORMATION

Getting Started

Can I get this service?

Telair Business Fibre services are not available everywhere. Availability depends on a number of factors, including whether the necessary equipment is available at the relevant exchange, and if your premises is able to connect to the network.

Please contact Telair and we will qualify your address and provide a quotation.

Will I be charged if I request a service qualification?

Nope! Our initial service qualification will be performed remotely, and won’t cost you anything.

Ok - the service is qualified, how do I sign up?

Once the service is qualified and you want to move ahead with your Fibre connection, contact Telair and we will initiate the process. After your service application is accepted by Telair, our Service Delivery team will keep you informed throughout each stage of the process.

The Service

Are speeds guaranteed?

With Telstra Ethernet Access Fibre (Premium) provided by Telair: Yes – speeds are guaranteed to the Network Termination Unit (NTU or NTD), which acts as the site’s demarcation and network delivery point. Telstra Ethernet Access Fibre (Standard) uses dynamic bandwidth utilisation up to the listed PIR (Peak Information Rate), with actual speeds varying depending on available capacity in Telstra’s network.

Note: The actual speeds you will receive may slightly vary due to a number of factors. Some factors include fibre optic overheads, the network connecting the exchange, your equipment, software and internet traffic.

What is the Uptime Guarantee SLA?

Telstra Ethernet Access Fibre services provided by Telair come with a 99.90% Uptime Commitment as standard, or 99.95% if you elect to add Mobile Backup for extra redundancy. This means that we assure the service will be up a percentage of the time. If we don’t meet this level for a particular month, we compensate you. Please note that planned network maintenance is not included in this commitment.

Will I need any special equipment?

You need a Network Terminating Device (NTD) to connect to Telair’s data network. In most cases this will be provided as part of the service fee or installation fee, if applicable.

You will also need a router to connect from the NTD to your local network. You may use your own router provided it is compatible with our service, however, this means that you will be responsible for the configuration and management of the router. Telair can also supply an approved router, which we can configure for you.

Required Customer Equipment

Included Network Terminating Unit

When a Telstra Fibre service is delivered, a Network Terminating Unit (or NTU) is installed at the customer site. The NTU will act as the Fibre Internet gateway and should be installed in a secure location, such as the rack in your communications room.

We will configure the NTD to work with your service and all you need to do is connect your existing network into the NTU via a router or Layer 2/Layer 3 network switch.

Router Options

You will need to use a separate router to ensure the service is used with maximum efficiency. Recommended routers for use with Telair’s Fibre services vary based on your required speeds. Please contact us for pricing.

Recommended Routers

Up to 100Mbps:
Mikrotik 2011/4011, Sophos XG Series

Between 100Mbps and 1000Mbps:
Mikrotik 4011, Sophos XG Series